KOR ENG

Customer Support.

Home healthcare device company

FAQ

A
For repair service submit a form on our contact us menu on our website or contact us via HealthOne KakaoTalk channel
A
All HealthOne products are guaranteed for free repair for one year after purchase.
However, damage caused by customer negligence will be charged. If it is not a malfunction, you will be charged a fee for requestion repair service, so please read the user manual carefully before submitting a request.
A
Please check the power cables are connected properly or if the battery is charged. If there is a problem after checking the power connection or battery status, please submit a form on the website or contact the HealthOne KakaoTalk channel.
A
HealthOne products guarantee product warranty period in accordance with consumer protection regulations. We provide free service for one year from the date of purchase indicated on the warranty. However, if the purchase date of the product is not listed, the service period is calculated from the date of shipment from the factory.
A
You can purchase online through our NaverSmartStore or through the head office. However, please note that the price is the same as other branches when purchasing at the head office.